The Minnesota Cold Weather Rule helps protect residents from having their electric service turned off during the cold weather season, October 1 - April 30, if they meet the income eligibility guidelines. During this period you have certain rights and responsibilities; it's important that you know both.
You have the RIGHT to declare your inability to pay your entire utility bill. If you do so, you must enter into a payment schedule with the City to maintain your service.
You have the RESPONSIBILITY to make payments as agreed or promptly notify the City why you cannot keep the agreement and request a change to the schedule. Any change is subject to the City's approval.
You have the RIGHT to request that the City notify a Third Party if your service becomes subject to disconnection. The Third Party may discuss your account with the City and may enter into a payment scheduled on your behalf.
If you need help paying your electric utility bills, you may qualify for state or federal fuel assistance; you may contact one of the following agencies: